Blog

Notes on logistics, AI workers and Monada

Guides, customer stories and how-tos from the Monada team.

Article

Essential KPIs for Freight Forwarders: A Comprehensive Guide

Essential KPIs for Freight Forwarder Business: A Comprehensive Guide In the fiercely competitive freight forwarding…

How-to

How to Search for a Customer's Previous Offers?

In this short video, we'll show you two simple methods to easily search for previous offers created by you or anyone…

How-to

How to Create a new quote by duplicating an existing One?

This video shows you how to quickly duplicate and update a quote on Monada without starting from scratch. Learn how to…

How-to

How to send a Less than a Container Load (LCL) quote?

This video will quickly guide you through creating a one-off quote for your Less than a Container Load (LCL) shipment.…

How-to

How to send and track a quote?

In this brief video, we'll demonstrate how to send a quote through email and via link on Monada, and how effortlessly…

How-to

How to Easily Create a One-Off Quote?

This video tutorial shows you how to create a one-off quote on Monada. Learn how to create a new opportunity, select a…

How-to

How to Create a New Offer from Scratch

This video shows you how to create a fully customized quote from scratch on Monada. Learn how to create a new…

Article

How DSV Achieved an Astounding 83% Revenue Surge in Just 1 Month

Meet DSV: A Global Leader in Logistics Solutions and Freight Forwarding DSV, a global provider of transport and…

Article

All Reasons Why a CRM is Essential for Your Freight and Logistics Business

What The F*** Is a CRM? If you've ever come across the term "CRM" and felt unsure about its meaning and the essential…

Article5 min Read

3 Ways for Salespeople to Compete in an Economic Slowdown

Why CRM is Essential for Freight Forwarders and Logistic Companies We all know that the freight forwarding and…

Article5 min Read

How CRMs Empower Freight Forwarders to Achieve Sustainability Goals

In the logistics industry, sustainability is no longer just a vision for the future—it’s an immediate priority. Many…

Article10 min Read

Why 95% of Logistics Pros Prefer A Vertical CRM

Why Freight Forwarding and Logistic Companies Prefer Vertical CRMs In the fast-paced world of freight forwarding and…

Monada
Article10 min Read

How long does Monada retain my data? What happens to it if I stop using the service?

How long does Monada retain my data? What happens to it if I stop using the service? Monada retains customer data only…

Policy10 min Read

Access Control Policy

Access Control Policy Monada AI Ltd 1. Purpose This policy defines the principles and procedures used by Monada to…

Policy10 min Read

Acceptable Use of IT Assets Policy

Acceptable Use of IT Assets Policy Version: 3.0 Last Updated: December 2025 1. Purpose This policy defines the…

Article10 min Read

How a Mid-Sized Logistics Company Uses Monada to Accelerate Sales Efficiency, Productivity, and Growth

Meet the team In the summer of 2022, Monada embarked on a transformative journey with a mid-sized logistics company…

How-to

How to Create a New Spot Quote with Monada?

How to Create a New Spot Quote with Monada?

How-to

How to Quickly Create a Tender?

How to Quickly Create a Tender?

How-to

How to Track and Optimize Team and Pipeline Performance

At Monada, we’re all about empowering teams to work smarter, not harder. Today, we’re thrilled to unveil our new…

How-to

How to Manage Customer Inquiries and Create Winning Quotes Directly from Your Mailbox

Managing customer inquiries and creating quotes has never been easier than with Monada’s mailbox integration. Here’s a…

How-to

How to Manage Customer Inquiries and Create Winning Quotes Directly from Your Mailbox

Managing customer inquiries and creating quotes has never been easier than with Monada’s mailbox integration. Here’s a…

How-to

How to Track and Optimize Team and Pipeline Performance

At Monada, we’re all about empowering teams to work smarter, not harder. Today, we’re thrilled to unveil our new…

How-to

How to Upload Tariff Files to Monada

How to Upload Tariff Files to Monada Uploading your freight tariffs to Monada is quick and easy—just a few clicks and…

How-to

How to Create and Send Multiple Route Options with Monada

Discover how Monada makes it easy to provide your customers with multiple logistics solutions. Start by clicking 'New…

How-to

How to Build and Manage a Sales Pipeline

Monada allows you to create a fully customizable sales workflow that fits your freight forwarding process. You can…

How-to

How to Manage New Accounts?

How to Manage New Accounts?

How-to1 min Read

One Hub for All Your Carrier Rates: Live Coverage Updates

At Monada, we’ve got our customers covered with a wide range of integrations with top carrier portals. No more juggling…

How-to1 min Read

How to Master the Cost Center

The Cost Center is designed to give you a high-level view of all costs within your opportunity, while supporting how…