Notes on logistics, AI workers and Monada
Guides, customer stories and how-tos from the Monada team.

Essential KPIs for Freight Forwarders: A Comprehensive Guide
Essential KPIs for Freight Forwarder Business: A Comprehensive Guide In the fiercely competitive freight forwarding…

How to Search for a Customer's Previous Offers?
In this short video, we'll show you two simple methods to easily search for previous offers created by you or anyone…

How to Create a new quote by duplicating an existing One?
This video shows you how to quickly duplicate and update a quote on Monada without starting from scratch. Learn how to…

How to send a Less than a Container Load (LCL) quote?
This video will quickly guide you through creating a one-off quote for your Less than a Container Load (LCL) shipment.…

How to send and track a quote?
In this brief video, we'll demonstrate how to send a quote through email and via link on Monada, and how effortlessly…

How to Easily Create a One-Off Quote?
This video tutorial shows you how to create a one-off quote on Monada. Learn how to create a new opportunity, select a…

How to Create a New Offer from Scratch
This video shows you how to create a fully customized quote from scratch on Monada. Learn how to create a new…

How DSV Achieved an Astounding 83% Revenue Surge in Just 1 Month
Meet DSV: A Global Leader in Logistics Solutions and Freight Forwarding DSV, a global provider of transport and…

All Reasons Why a CRM is Essential for Your Freight and Logistics Business
What The F*** Is a CRM? If you've ever come across the term "CRM" and felt unsure about its meaning and the essential…

3 Ways for Salespeople to Compete in an Economic Slowdown
Why CRM is Essential for Freight Forwarders and Logistic Companies We all know that the freight forwarding and…

How CRMs Empower Freight Forwarders to Achieve Sustainability Goals
In the logistics industry, sustainability is no longer just a vision for the future—it’s an immediate priority. Many…

Why 95% of Logistics Pros Prefer A Vertical CRM
Why Freight Forwarding and Logistic Companies Prefer Vertical CRMs In the fast-paced world of freight forwarding and…
How long does Monada retain my data? What happens to it if I stop using the service?
How long does Monada retain my data? What happens to it if I stop using the service? Monada retains customer data only…

Access Control Policy
Access Control Policy Monada AI Ltd 1. Purpose This policy defines the principles and procedures used by Monada to…

Acceptable Use of IT Assets Policy
Acceptable Use of IT Assets Policy Version: 3.0 Last Updated: December 2025 1. Purpose This policy defines the…

How a Mid-Sized Logistics Company Uses Monada to Accelerate Sales Efficiency, Productivity, and Growth
Meet the team In the summer of 2022, Monada embarked on a transformative journey with a mid-sized logistics company…

How to Create a New Spot Quote with Monada?
How to Create a New Spot Quote with Monada?

How to Quickly Create a Tender?
How to Quickly Create a Tender?

How to Track and Optimize Team and Pipeline Performance
At Monada, we’re all about empowering teams to work smarter, not harder. Today, we’re thrilled to unveil our new…

How to Manage Customer Inquiries and Create Winning Quotes Directly from Your Mailbox
Managing customer inquiries and creating quotes has never been easier than with Monada’s mailbox integration. Here’s a…

How to Manage Customer Inquiries and Create Winning Quotes Directly from Your Mailbox
Managing customer inquiries and creating quotes has never been easier than with Monada’s mailbox integration. Here’s a…

How to Track and Optimize Team and Pipeline Performance
At Monada, we’re all about empowering teams to work smarter, not harder. Today, we’re thrilled to unveil our new…

How to Upload Tariff Files to Monada
How to Upload Tariff Files to Monada Uploading your freight tariffs to Monada is quick and easy—just a few clicks and…

How to Create and Send Multiple Route Options with Monada
Discover how Monada makes it easy to provide your customers with multiple logistics solutions. Start by clicking 'New…

How to Build and Manage a Sales Pipeline
Monada allows you to create a fully customizable sales workflow that fits your freight forwarding process. You can…

How to Manage New Accounts?
How to Manage New Accounts?

One Hub for All Your Carrier Rates: Live Coverage Updates
At Monada, we’ve got our customers covered with a wide range of integrations with top carrier portals. No more juggling…

How to Master the Cost Center
The Cost Center is designed to give you a high-level view of all costs within your opportunity, while supporting how…